{"id":53,"date":"2025-10-16T19:33:42","date_gmt":"2025-10-16T17:33:42","guid":{"rendered":"https:\/\/wordpressthemes.live\/WCG6\/WCM139_sarcom\/tools\/?page_id=53"},"modified":"2025-10-16T19:38:06","modified_gmt":"2025-10-16T17:38:06","slug":"reklamacie","status":"publish","type":"page","link":"https:\/\/www.oranjeszvolen.sk\/eshop\/index.php\/reklamacie\/","title":{"rendered":"Reklam\u00e1cie a vr\u00e1tenie tovaru"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"53\" class=\"elementor elementor-53\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36bded4a e-flex e-con-boxed e-con e-parent\" data-id=\"36bded4a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7452703e elementor-widget elementor-widget-text-editor\" data-id=\"7452703e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h3 class=\"wp-block-heading\">Z\u00c1KLADN\u00c9 INFORM\u00c1CIE<\/h3>\n\n<p>Reklam\u00e1cie tovaru sa riadia platn\u00fdmi pr\u00e1vnymi predpismi Slovenskej republiky, najm\u00e4 z\u00e1konom \u010d. 250\/2007 Z. z. o ochrane spotrebite\u013ea a Ob\u010dianskym z\u00e1konn\u00edkom.<\/p>\n\n<h3 class=\"wp-block-heading\">KEDY JE MO\u017dN\u00c9 UPLATNI\u0164 REKLAM\u00c1CIU<\/h3>\n\n<p>Kupuj\u00faci m\u00e1 pr\u00e1vo uplatni\u0165 reklam\u00e1ciu, ak zak\u00fapen\u00fd tovar:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>dorazil po\u0161koden\u00fd (nutn\u00e9 nahl\u00e1si\u0165 bezodkladne po doru\u010den\u00ed),<\/li>\n\n<li>nefunguje spr\u00e1vne,<\/li>\n\n<li>m\u00e1 v\u00fdrobn\u00fa vadu,<\/li>\n\n<li>nezhoduje sa s popisom alebo objednan\u00fdm produktom.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">AKO POSTUPOVA\u0164 PRI REKLAM\u00c1CII<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Vypl\u0148te<a href=\"https:\/\/www.oranjeszvolen.sk\/eshop\/wp-content\/uploads\/2025\/10\/Reklamacny_formular.pdf\" target=\"_blank\" rel=\"noopener\"><strong> reklama\u010dn\u00fd formul\u00e1r <\/strong><\/a>a kontaktujte n\u00e1s<strong> e-mailom<\/strong> na adresu <em><a href=\"mailto:info@oranjeszvolen.sk\">info@oranjeszvolen.sk<\/a><\/em>,<\/li>\n\n<li>Po ods\u00fahlasen\u00ed postupu v\u00e1m za\u0161leme in\u0161trukcie k odoslaniu tovaru,<\/li>\n\n<li>Tovar za\u0161lite <strong>\u010dist\u00fd, kompletn\u00fd a vhodne zabalen\u00fd<\/strong>, spolu s k\u00f3piou dokladu o k\u00fape (fakt\u00fara alebo potvrdenie objedn\u00e1vky).<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">ADRESA PRE ZASLANIE REKLAM\u00c1CIE<\/h3>\n\n<p><strong>ORANJES Zvolen<\/strong><br \/>N\u00e1dvorn\u00e1 16<br \/>960 01 Zvolen<\/p>\n\n<h3 class=\"wp-block-heading\">VYBAVENIE REKLAM\u00c1CIE<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>O prijat\u00ed reklam\u00e1cie v\u00e1s budeme informova\u0165 e-mailom,<\/li>\n\n<li>Reklam\u00e1ciu vybav\u00edme <strong>bez zbyto\u010dn\u00e9ho odkladu<\/strong>, najnesk\u00f4r do <strong>30 dn\u00ed<\/strong> od jej uplatnenia,<\/li>\n\n<li>Ak bude reklam\u00e1cia uznan\u00e1, vyrie\u0161ime ju opravou, v\u00fdmenou tovaru alebo vr\u00e1ten\u00edm pe\u0148az\u00ed,<\/li>\n\n<li>V pr\u00edpade neuznanej reklam\u00e1cie v\u00e1m tovar vr\u00e1time spolu s vysvetlen\u00edm.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">KEDY NEMO\u017dNO REKLAM\u00c1CIU UZNA\u0164<\/h3>\n\n<p>Reklam\u00e1cia sa nevz\u0165ahuje na:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>tovar, ktor\u00fd bol upravovan\u00fd alebo opravovan\u00fd bez s\u00fahlasu pred\u00e1vaj\u00faceho,<\/li>\n\n<li>be\u017en\u00e9 opotrebovanie tovaru pou\u017e\u00edvan\u00edm,<\/li>\n\n<li>po\u0161kodenie sp\u00f4soben\u00e9 nespr\u00e1vnym pou\u017e\u00edvan\u00edm alebo \u00fadr\u017ebou,<\/li>\n\n<li>mechanick\u00e9 po\u0161kodenie sp\u00f4soben\u00e9 u\u017e\u00edvate\u013eom.<\/li>\n<\/ul>\n\n<p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Z\u00c1KLADN\u00c9 INFORM\u00c1CIE Reklam\u00e1cie tovaru sa riadia platn\u00fdmi pr\u00e1vnymi predpismi Slovenskej republiky, najm\u00e4 z\u00e1konom \u010d. 250\/2007 Z. z. o ochrane spotrebite\u013ea a Ob\u010dianskym z\u00e1konn\u00edkom. KEDY JE MO\u017dN\u00c9 UPLATNI\u0164 REKLAM\u00c1CIU Kupuj\u00faci m\u00e1 pr\u00e1vo uplatni\u0165 reklam\u00e1ciu, ak zak\u00fapen\u00fd tovar: AKO POSTUPOVA\u0164 PRI REKLAM\u00c1CII ADRESA PRE ZASLANIE REKLAM\u00c1CIE ORANJES ZvolenN\u00e1dvorn\u00e1 16960 01 Zvolen VYBAVENIE REKLAM\u00c1CIE KEDY NEMO\u017dNO REKLAM\u00c1CIU UZNA\u0164&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bst_post_transparent":"","_bst_post_title":"","_bst_post_layout":"","_bst_post_sidebar_id":"","_bst_post_content_style":"","_bst_post_vertical_padding":"","_bst_post_feature":"","_bst_post_feature_position":"","_bst_post_header":false,"_bst_post_footer":false,"footnotes":""},"class_list":["post-53","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.oranjeszvolen.sk\/eshop\/index.php\/wp-json\/wp\/v2\/pages\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oranjeszvolen.sk\/eshop\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.oranjeszvolen.sk\/eshop\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.oranjeszvolen.sk\/eshop\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oranjeszvolen.sk\/eshop\/index.php\/wp-json\/wp\/v2\/comments?post=53"}],"version-history":[{"count":10,"href":"https:\/\/www.oranjeszvolen.sk\/eshop\/index.php\/wp-json\/wp\/v2\/pages\/53\/revisions"}],"predecessor-version":[{"id":1172,"href":"https:\/\/www.oranjeszvolen.sk\/eshop\/index.php\/wp-json\/wp\/v2\/pages\/53\/revisions\/1172"}],"wp:attachment":[{"href":"https:\/\/www.oranjeszvolen.sk\/eshop\/index.php\/wp-json\/wp\/v2\/media?parent=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}